![]() IT Analystįor Management Suite customers this offers the addition of a simple dashboard containing information pertaining to the logged in users’ tasks, as configured in the console, and data about the users and devices in the database.įor Service Desk customers this provides access to the Web Desk ‘Home’ Dashboard for any analyst who logs in. Offering this workspace to your end users is therefore optional alongside your existing Web Access Self Service. The content in this workspace is an interpretation of that which has been configured for Web Access Self Service, including all existing shortcuts and dashboard designs. It is offered as an alternative to LaunchPad/Portal Manager and is planned to be a replacement for that in due course.įor Service Desk customers this provides an application where users can log and keep track of their incidents and requests along with any other data published to them, it also includes a Service Catalog view. There are hybrid apps available for iOS, Android and Windows as well as full support for all major browsers.įor Management Suite customers this provides a place from which to install published software and a place to access documentation and other downloads. The platform is deliberately designed to match common web standards in terms of appearance and functionality, and is fully responsive so can be used across a range of devices while still presenting the data in an appropriate way. LANDESK has released a new add-on product for all their existing customers called ‘Workspaces’ which is built on a new web-based platform called BridgeIT, and on which Workspaces for all the different user types in your organisation will exist. ![]() This document describes how to configure the ‘Workspaces’ application for customers who have LANDESK Management Suite or Security Suite 9.6 SP1 or above LANDESK Service Desk 7.8.1 or above or Wavelink Avalanche on Demand.
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